At last! Yesterday afternoon we were finally able to access the internet from our Grasmere holiday cottage, Brockstone. I won’t bore you with the whole story. Suffice to say that it has been a long drawn out struggle. BT seem to have a whole new dictionary to explain their actions. How a communications company can fail to communicate so completely with me and their own various departments is very puzzling.

Hours of my life have been wasted following messages in which they told me I MUST be on site between 1 and 6 pm only to be told (after I’d made several furious phone calls) that this could never had happened due to “an engineering plan needing approval”. Ooops- there I go, starting to tell the whole sorry tale. Enough!

I love the conversation I had with my “Special personal BT Advisor”  yesterday who advised me that they were “fast tracking” my connection and that it would definitely be connected sometime before midnight, 24 April, not 30 April as feared, completely ignoring the fact that I had been promised it for 3 April. Oh well, the main thing is that it’s now working, the signal is good, and our guests are very happy.

Bluebells in Rydal Woods, a short walk from Brockstone Cottage

I like to add a picture to every blog post, but a photo of a router doesn’t really look that great, so instead I’m showing you a picture of bluebells in Rydal woods. If you come early in May, these will be looking and smelling wonderful. Did you know that bluebells have a lovely scent? I fell calmer just thinking about them.  Away with all this BT anger- all is well…..